New Home Sales Better than Most Areas

January 15th, 2010

Homebuilders in the Rochester region are slowly seeing building permits stabilize and consumer confidence return to the steady regional market.

The three county regions of Monroe, Ontario, and Wayne have experienced a decline in new home building permits. Monroe County was down 15% with 672 permits compared to 795 in 2008. Ontario County was also down 25% with 232 permits compared to 308 in 2008 and Wayne County was down 19% with 77 permits compared to 95 in 2008.

“The Rochester market continues to out perform other areas of similar demographics to our area,” said Dawn Aprile, 2009 Chairman of the Rochester Home Builders’ Association and President of Premium Development Corporation. “Consumer confidence has stabilized the market as local home buyers realized how stable our market really is.” Aprile added. Rochester has been referred to as the “Steady Eddie” of the new home building industry.

The newly expanded tax credit has helped move the lower end of the market, allowing purchasers to move into the new home market. With the new credit, over 70% of potential home buyers are qualified for some type of tax credit. In New York State, a new Green Building Incentive Program will add more incentives in 2010.Purchasers may be eligible for and additional $5125.00 the new program.

Local builders remain confident. Most believe that we have ‘bottomed out’, and little by little traffic in model homes has increased, meaning new home permits should be on the rise in 2010.

What You Should Know About Post-Contract Activities

January 14th, 2010

Getting a signed contract when selling your home is a great accomplishment, but that is only half the journey. The typical home sale today involves more than 20 steps after the initial contract is accepted to complete the transaction.

Much of what needs to be done before the closing is the responsibility of appraisers, loan processors, attorneys, and inspectors. The REALTOR®’s role is to help coordinate those responsibilities, helping to ensure that others do their jobs promptly and correctly and that the closing is not jeopardized.

Many steps between contract ratification and closing involve the cooperation of both buyer and seller. Attentive REALTORS® on both sides of the transaction will troubleshoot and keep everyone on track.

The following is Home Selling from A to C (Acceptance to Closing):

Top Tips to Time Management

January 14th, 2010

It’s a strange thing, but when you are dreading something, and would give anything to slow down time, it has a disobliging habit of speeding up.  ~J.K. Rowling, “The Hungarian Horntail,” Harry Potter and the Goblet of Fire, 2000

Does this ring true for you? Real Estate Agents are challenged in dealing with time.  Prospecting, Marketing, Service, E-mails, Phone Calls, Appointments, Paperwork, the list go on and on.  Here are top tips to help you manage your time better.

Schedule chunks instead of activities. Schedule a chunk of time each day to make and return calls, a chunk of time one day a week to do all of your web update work.
Chunk your service, your ad writing, and your marketing.  Here is the rule.  If you spend a total of more than thirty minutes per week on an activity, schedule a chunk of time on specific days every week for that activity.

Priority Days. For one hour at the beginning of each day focus on the following priorities.  In our Daily Coaching Program Mondays and Tuesdays are prospecting days.  Wednesdays are marketing, web, print, mail etc.  Thursdays are for service to listed Sellers and pending Clients.  Fridays are for planning, what we call a leadership day.  This structure manages your time, organizes your activities and leverages the opportunity to take big chunks of time or full days off on the weekend with more peace of mind and confidence.

Emotional Fitness. We all have a pre-work dance.  That is, activities that we love to do right before we are going to get to work.  Get coffee.  Check e-mails, Twitter, Active Rain, etc.  Play solitaire.  Clear your desk.  So, become conscious of your pre-work dance and work to break the cycle of unproductive time.  Just as you are about to “dance,” pause.   Sit up straight or stand up.  Smile, even laugh at yourself because you know what you would normally do.  But this time, picture how your day is going to go.  Picture what you want to accomplish and how you are going to accomplish it immediately.  And get back into action.  No one thing can make you more productive than interrupting your pre-work dance and getting back into action more quickly.

Prioritize your activities and phone calls.  Always, do the toughest ones first.  Do the one thing that you have been procrastinating over, first.  That thing often holds you back, slows you down, damages your motivation, your focus, even your confidence.  Make the tough phone calls first.  Tackle the tough job first.  They are often not as tough as anticipated.  But they get tougher as you delay them, don’t they?

Action motivates. If you’re feeling a little bit lazy but you know you have things to accomplish, action motivates.  Get yourself off the couch, off the chair, take the first step, make the first call, respond to that tough e-mail, or get in the car.  Take the first action.  Action motivates.

Use the 4 D method for prioritizing paperwork.

Do it immediately if it can be done in 20 seconds or less.

Delegate it if you can hand it off to somebody else.

Delay it if you are not going to do it right now.  Schedule a time in your calendar to get back to it.  It may be delayed to one of the time chunks mentioned above.

Dump it.  It is best to do this one more than the others.

Cluster your activities.  Cluster all the things needed to be done at your office.  Cluster your travel.  Take a few minutes, literally, just 2 or 3 minutes at the beginning of the day and before you walk out the door to look at your calendar.  Perhaps you will have to make a phone call or two to rearrange your schedule.  Maybe you will ask someone else to be available sooner or later.  Do that.  So that your use of time makes more sense.  As you commit to this it becomes habitual.  In addition to saving a tremendous amount of time clustering your activities can relieve a lot of pressure, provide a wonderful sense of self-control, and give you the freedom and the opportunity for greater success.

Just say no. Oooh, this one is very hard for some people.  If it is hard for you then simply learn to apologize profusely… and then say no.  Try these scripts.  “Wow, I really want to do that for you.  And I really would.  Only it is killing me to put other people’s requests above my priorities.  So, I am really, really sorry… but, no.”

Schedule time off. Give yourself permission to do nothing or do something you love to do.  Even just sit in front of the TV.  Read a book.  Lay in the sun.  Go for a walk.  Exercise.  Spend time with family.  Sleep in late.  Give yourself permission to do nothing.  You need that time.  You need that energy.  Giving yourself this permission sends a strong message to your subconscious that you are in control of your time.  This adds power to all of the other ideas above.  Cross off one day each week, a half day, an evening, when you schedule absolutely nothing or something you love to do and make that personal time a must, an absolute priority.  If necessary, arrange to have someone handle calls for you or check your emails. This time will truly make you more effective when you are working.

There are tons of systems, tools, and philosophies for managing time.  These are the foundation, a few of the best ideas for addressing an Agent’s biggest complaint.

Choosing a Reputable Contractor

January 14th, 2010

Remodeling is a process many people are not familiar with until it becomes time to have work done on their home. And even then, there’s a lot to learn about, like which products to use and what procedures best meet individual needs. Therefore, it’s vital to know that you can rely on the contractor you choose to give you good advice about those products and procedures that may be new to you. The key is to find the right contractor for your job so that your project doesn’t turn into a nightmare.

That’s why the Better Contractors Bureau wants to help you in your selection process of the contractor you may be hiring and offers the following checklist. The checklist is designed to help you evaluate the reliability, reputation and experience of contractors you are contemplating to call for an estimate, as well as their dedication to providing you with the best job possible.

A top-notch, professional contractor will be only too happy to supply you with answers to these questions. And, just as it makes good business sense to get three bids on your project, it also makes good sense to ask several different contractors these questions.

“We’ve also outlined some important points to consider as you evaluate the terms of your proposed job contract. Being confident you’ve selected the right contractor will help assure that you get a quality job and that your hard-earned money is wisely spent”, says BCB Executive Director, Carmen Santora.

Evaluating the Contractor

The Better Contractors Bureau suggests that you evaluate your contractor as carefully as you would a doctor or lawyer. It is certain that you will want a contractor who employs capable applicators to complete your project. It is also clear that you will need to look closely at the proposal offered, the products selected and the price/value of the entire package.

But what criteria can you use to decide if the contractor is a true professional who will stand behind his work? While there is not a single, clear-cut answer, there are a number of indicators that you can look for when going through the evaluation process.

Allow yourself an hour, more or less, to sit down with each contractor. You might be speaking with a salesperson or even the owner. Both of you need time to ask questions regarding time schedules, payments, etc. Good contractors take pride in their work, and so should the salesperson representing the company. The sales person should be confident, look professional and be knowledgeable about the products they are trying to sell you.

Checklist to help you select your final contractor—

  1. What is the full name and address of the company? (Do not accept P.O. Box numbers as an Address)!
  1. Does the Contractor have proper liability and workmen’s comp insurance coverage in case of an accident? (Have the contractor show proof)!
  1. How long has the company been in business and have you checked his reputation with the BCB?
  2. Will the company provide referrals or references from previous jobs?
  3. What is the company’s product and workmanship warranty?
  4. Does the contractor’s contract meet the requirements of Article 36A of NYS business law?( It must contain your 72 hour right to rescind, that any money given as a down payment or draw must go into a contractor’s escrow account, a start and finish date, specifications and payment schedule among other pertinent information)
  5. Is the contractor a member of the Better Contractors Bureau or other organization? If not ask why not? (The BCB is a non-profit consumer protection agency whose goal is to “Protect & Inform” the consumer and Eliminate the unscrupulous contractors in the area).
  6. Does the contractor bad-mouth his competitors? If so don’t select him!
  7. Does the contractor do the work himself or sub-contract? (Many reputable contractors sub contract their work and there is nothing wrong with it, however you should be made aware of it beforehand)
  8. Are you being high- pressured into signing a contract immediately?

The BCB has provided the checklist to help you in selecting a reputable contractor. If you have any questions or comments, feel free to call the Better Contractors Bureau office at 585-338-3600 and we will be happy to try and answer them for you or go to the BCB web site at www.the-bcb.net.

Addressing Ice Damming

January 14th, 2010

The snow season is here and the Better Contractors Bureau is receiving many calls from people complaining about leaking roofs. Most are not aware of what causes leaks in the winter and usually attribute it to a poor new roof installation.

“Unfortunately, we have to tell people that the problem they are having is usually not due to an improper roofing installation, but rather from improper ventilation and insulation in their attics,” says Carmen Santora, Executive Director of the Better Contractors Bureau.

Heat loss is one of the major causes of ice back-up and snow damming. When attics are not insulated properly and there are either not enough or no roof vents or soffit vents, heat will heat the ceilings causing the attic to warm up allowing the heat to travel up the roof and the combination of heat and snow causes ice to form. Gutters eventually become clogged with ice, forcing water farther up the roof edges. After the ice backup goes beyond the ice and water shield (usually 3’ from the roof edge) the ice starts to melt and leaks inside the house.

Consumers experiencing ice back-up or snow damming should first hire an experienced contractor who is insured to remove the ice or snow from the gutters and roof edges and then have the problem addressed properly when weather permits. He recommends having an experienced roofing contractor install ice and water shield at least six feet up from the exterior wall edge and in all valleys. He does not recommend just putting a new roof over the old one, as there will be no proper way to install the ice and water shield as recommended, as it should be directly cemented down to the roof sheating.

Before any new roof work is done proper insulation and venting should be addressed, as if not ice damming will continue. For roofing contractors experienced in ice damming prevention call the BCB at 338-3600 or go to the BCB website at www.the-bcb.net.

The Three Biggest Business Planning Blunders (And How to Avoid Them!)

December 10th, 2009

A business plan is crucial for building an efficient, profitable business strategy. But by avoiding common pitfalls, you’ll be able to set your business on the right path in the coming year.

Let’s be honest: Sometimes no matter how hard you plan, you just don’t get the results you want.

A business plan can help you set a strategy for the year and outline the goals you want to achieve. But how often do so many business plans become merely a list of your unaccomplished objectives?

It often boils down to three main reasons: unnecessary complexity, lack of focus, and little to no motivation.

Realizing this, you can make adjustments in these three areas to avoid such common mistakes and formulate an intelligent business plan that gets you results.

Problem 1: Is your business plan too complex? Most business plans designed for real estate professionals have too many moving parts. After all, most practitioners do not come from business backgrounds and have no training in even writing a business plan. Therefore, a common problem is to error on the side of providing way too much detail. But the more complex and detailed it is, the less likely you will be able see through all of the gobbledygook to realize your main objectives.

Solution: Keep it simple and in easy terms. Don’t reduce the goals in your plan to mere activities. There are too many possible activities to choose from! It’s too cumbersome to track each task, and there are too many to focus on at one time. Out of frustration or confusion, you’ll simply stop the planning process or stop using the plan. Make sure your business plan includes only what you need to manage your business.

Problem 2: Are you focused enough? It’s easy to lack focus if you have so many details in your business plan that they’re competing for your attention. A change to a simple, single focus allows you to be more creative and work smarter. In addition, a more concentrated approach significantly reduces stress on and off the job.

Solution: To improve your focus, reduce your measurable goals in your business plan to initial appointments with new clients, and stop there. Do not discriminate between listing and buyer appointments. Count them both.

Why just target initial appointments? After using this model with thousands of real estate professionals all over the country for more than a decade, I’ve found an accurate rule of thumb: Modestly competent professionals with at least one year of experience will execute a successful transaction with at least half of the new clients with whom they have an initial appointment. That means every two initial appointments lead to a sale, roughly. Forty new appointments for the year lead to 20 sales.

Here are some other benefits:

• As you make initial appointments each week, you’ll naturally focus on the best ways to generate the appointments and your skill at turning those into sales.

• The initial appointments are a measure that makes it easy to identify which skills or systems are your greatest weaknesses or strengths.

• You’ll make better decisions about what to do, what to buy, and what to learn next. This will save you time, money, and frustration, and give you more confidence as you go forward.

Problem 3: Are You Motivated Enough to Achieve These Goals? Your purpose is your reason for doing anything. “Why” you do something drives you to action. If you haven’t identified the “why,” then your business plan will likely fall flat.

Solution: Consider your business goals and your purpose behind those goals. This will create a deep and lasting motivation and prevent you from feeling powerless and mediocre.

Before you set your measurable goals, do the following:

• Write down at least five answers to the question, “What do I want my business to do for my life? What do I want my business to accomplish for me and my loved ones?”

• Then, ask yourself, “Why do I want that?” And keep writing those answers down and continually asking, “And why do I want that?”

• Continue to ask yourself these questions until you have an emotional response to your answer and arrive at an answer that excites you. Sometimes this excitement occurs immediately; sometimes you have to live with that question on your mind for a few days to let your subconscious work on it.

Eventually, you’ll have an answer that makes you say to yourself: “That’s why I am willing to do whatever it takes.” This adds tremendous power and purpose to your efforts, goals, overall plan, and everyday work.

Measure Your Results. These three easy changes are necessary to successful planning. But, don’t forget: You have to hold yourself accountable too.

Every working weekday, before you open your e-mail or make a phone call, take about five minutes to think about the results you’re getting. Use this time to think about your “what” and “why.” Update your appointments, sales, and listings.

Then, once a week, instead of five minutes, schedule a half hour to consider these issues. After you update your results, ask: “What can I do for my business this upcoming week that would make it even more successful, even more enjoyable, and even more profitable?”

Such constant reflection will help you stay focused and motivated and ensure that your next business plan isn’t just a wish list but that it soon becomes a list of what you’ve actually achieved.

For more information on raising your production and quality of life register for a FREE Business Strategy Rich specialize in moving Real Estate Agents and Brokers to their highest levels of production and performance in their business and in their life. Free daily coaching at www.1stfifteen.com that will  inspire and motivate you every day! Contact Rich directly at mailto:Rich@RichLevin.com or call 585.244.2700 Rich Levin is President of Rich Levin’s Success Corps inc.

Greater Rochester Association Of Realtors® Announces Award Winners

December 10th, 2009

The Greater Rochester Association of REALTORS® (GRAR), together with the Women’s Council of REALTORS® (WCR), gathered to pay tribute to the local real estate industry’s top producers at the Leadership and Awards Celebration of Excellence gala held on November 6, at the Riverside Convention Center. More than 480 people attended the festivities sponsored by Wells Fargo Home Mortgage.

GRAR recognized its 180 members who received awards in the Sales Master, Sales Master Gold, and Sales Master Platinum Award categories. In addition, several individuals received special award honors. Annie Carroll of Acosta Valuation Solutions received the WCR Affiliate of the Year Award and Cindy Moriarty of Keller Williams Realty was honored as the WCR Member of the Year. GRAR’s top awards of distinction were presented to Gordon D. Hubbell as the recipient of the Honor Society Award and Margret Roberts of RE/MAX First as REALTOR® of the Year. Both awards are given in recognition to those that demonstrate a commitment to the mission of the GRAR and to the advancement of the real estate profession.

As a special presentation, NeighborWorks® Rochester honored three GRAR members with an award that recognized the top three REALTORS® who sold the most owner-occupied properties to first-time homebuyers within the city of Rochester. They included: Linda Wilson and Samantha Sharkey of Nothnagle REALTORS and Kelly Chapman, a licensed REALTOR® and director of real estate and sales for the Community Association Northeast Area Development. Cindy B-Rosato, of RE/MAX First, was presented with the 2009 REALTOR® Magazine Good Neighbor Certificate of Appreciation issued by the National Association of REALTORS® to individuals who display outstanding dedication to community service. B-Rosato was nominated by NeighborWorks® Rochester in recognition for her on-going volunteer efforts with the Healthy Block Initiative through the REALTOR® Charitable Foundation, which serves as the philanthropic arm of GRAR.

Annual Awards Gala To Honor Local Real Estate Professionals

November 30th, 2009

More than 480 people gathered at the Rochester Riverside Convention Center in downtown Rochester on November 6th, to pay tribute to the local real estate industry’s 2009 top producers. The event was co-hosted by the Greater Rochester Association of REALTORS® (GRAR) and the local chapter of the Women’s Council of REALTORS® (WCR), the largest chapter of its kind in the country. The venue also served to formally install board members and officers of both organizations. Wells Fargo Home Mortgage served as the major sponsor for the event.

“This was a celebration of the achievements of our members and recognized their dedication and commitment to our industry,” remarked Ryan Tucholski, CEO of the Greater Rochester Association of REALTORS®. “These are individuals who are in the business of helping people achieve their dreams of homeownership. It is a job that they take very seriously. This event was an opportunity to acknowledge their hard work and their devotion to the real estate profession.

” The category of GRAR awards  was presented to: the Sales Master, Sales Master Gold, Sales Master Platinum, Honor Society, and REALTOR® of the Year. Additionally, the WCR presented its Affiliate and Member of the Year Awards. GRAR also acknowledged the efforts of the REALTORS® Charitable Foundation, which served as the philanthropic arm of the organization. Since 2001, the Foundation has granted more than $400,000 to local and regional housing-related charities.

GRAR also announced that Carolyn Stiffler of Keller Williams Realty will serve as president of the board of directors for a one-year term.

Steve Babbitt of RE/MAX Realty Group served as president-elect, Rob Reimer of Nothnagle REALTORS® as secretary/treasurer, and Chuck Hilbert of Keller Williams Realty as immediate past president. Dave Andrulis of RE/MAX First, Toni Connors of Nothnagle REALTORS®, and Deborah Weidert of RE/MAX Plus are all newly-installed board members. In addition, Deborah Weidert served as the WCR president, Maureen Toombs of RE/MAX Realty Group as president-elect; Janet Romano of Nothnagle REALTORS® as vice president of national membership, Mary Jo DeRose of CNB Mortgage as vice president/affiliates and sponsors, Stephen Wrobbel of Nothnagle REALTORS® as treasurer, and Sharlene Nally of Bank of America as secretary.

Nothnagle Relocation Recognized for 3rd Quarter Results

November 25th, 2009

Nothnagle’s Relocation division received among the best scores of all Preferred Brokers on the 3rd Quarter 2009 SIRVA Relocation Broker Score Card. Nothnagle Realtors is affiliated with SIRVA, Inc., which provides end-to-end relocation services worldwide. From home purchases and sale services, to moving, mortgage services and program management, Nothnagle and SIRVA can do it all! Nothnagle’s Relocation division exceeded goals for home sales, average days listed (15 vs. 90), and average days on market (66 vs. 120) during the 3rd Quarter.

Whether you are moving across the country or around the globe, Nothnagle Realtors can help you achieve your goals through affiliations with partners like SIRVA. SIRVA conducts more than 300,000 relocations every year and operates in more than 40 countries with an extensive network of agents and other service providers in over 175 countries.

In need of relocation services? We have experience moving individuals as well as entire companies to and from Rochester. Contact Nothnagle’s Relocation division today.

Nothnagle Realtors Expands to Buffalo

November 9th, 2009

Nothnagle announced today the launch of Nothnagle Realtors Property Center, a franchised office under the ownership and management of industry veteran Mark Pagano.  Nothnagle Realtors Property Center will open in two locations by early 2010, in the City of Buffalo and in the Clarence/Williamsville area.

“Our current growth strategy focuses on establishing partnerships with other like-minded brokers to provide them with a successful platform to become market leaders in their area.  The franchise arrangement allows brokers to maintain their independence while tapping into our successful infrastructure.  Mark Pagano is an experienced broker with an exceptional business-sense. We share the same vision and believe that by empowering agents with the most innovative tools in the industry, we can offer the best buyer and seller experience in the Buffalo market,” said Armand D’Alfonso, President and CEO of Nothnagle Realtors.

This is the first franchise sale for Nothnagle Realtors.  However, Nothnagle Realtors is familiar with franchise operations having launched the first real estate franchise system in the country back in the 1950’s.  At its peak, the “Gallery of Homes” franchise had an international network of 1,100 offices prior to being sold off in the 1980s.

“Nothnagle not only creates innovative tools, they use them every day as a real estate company, so they understand the challenges I face in today’s market because they face them too.  From the award-winning consumer-focused website, Nothnagle.com, to the comprehensive marketing tools and agent systems, Nothnagle’s advanced technologies have not been available in one platform in our market before now. It is a great fit for us.  Our clients and agents will all benefit as a result,” said Mark Pagano, President of Nothnagle Realtors Property Center.

Nothnagle recently hired Jay Teresi, Director of New Business Development, to handle our franchise operations.  Jay has over 20 years experience in the financial and real estate industries.  He owned his own real estate company in Manhattan and before joining Nothnagle, he worked for Weichert Real Estate Affiliates, growing their franchise company in several Northeast states.

Nothnagle’s goal is to initially concentrate on franchise sales in New York State and then move beyond into New Jersey and Pennsylvania.  This will not affect the company-owned branches; all 24 will remain under the same ownership and management.